1. Terms and Conditions

These terms and conditions govern your use of this website and the service and the products provided by Mihako Enterprises. By using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website or the service or the products provided by Mihako Enterprises.

Mihakoe Eterprises cannot accept any liability for a failure to comply with specific instructions stated on this website. This statement does not affect your statutory rights.

  • The term ‘Mihako Enterprises’ or ‘Mihakoe Eterprises’ or ‘us’ or ‘we’ or ‘the company’ refers to Mihako Enterprises.
  • The term ‘products’ or ‘goods’ refers to any items advertised for sale or order on our website or any items for which an order is placed.
  • The term ‘you’ or ‘your’ or ‘customer’ or ‘client’ refers to the user or viewer of our website, any person or organisation placing an order for any products with us or any person or organisation accepting a quote for the supply of specified products.
  • The term ‘writing’ refers to emails and letters exchanged between you or a customer of Mihakoe Eterprises and Mihakoe Eterprises themselves.
  • The term ‘design’ refers to any single specification provided by you to us, with the intention to be used as a design for manufacturability. A single change in specification or requirement constitutes a new design, including but not limited to size, dimensions, style and colour.

Mihakoe Eterprises cannot accept any liability for a failure to comply with specific instructions stated on this website. This statement does not affect customers statutory rights.

2. Privacy

Use of this Site is also subject to Mihakoe Eterprises’s Privacy Statement, which is incorporated herein by reference. You also acknowledge and agree that transmission of information over the Internet is never completely private or secure, and there is the possibility that information you send or receive from the Site may be intercepted by others, even if there is a notice that a particular transmission is encrypted

3. Site Content

The content on this site are just for showing you want kind of work we can do. Your work will be done on your own designs or on those designs that will be provided by us (Privately). You couldn’t be able to claim the site’s designs to make with your own name & logo on them.

4. Terms of Use Revisions

Mihakoe Eterprises may revise these Terms at any time without notice by updating this posting.

5. Links to Third-Party Websites

Links on this Site to third-party websites are provided solely as a convenience to you. If you use these links, you will leave this Site. Mihakoe Eterprises has not reviewed all of these third-party sites and does not control and is not responsible for any of these sites or their content. Thus, Mihakoe Eterprises does not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained using them. If you decide to access any of the third-party websites linked to this Site, you do so entirely at your own risk and it is your responsibility to take appropriate protective measures to guard against viruses or other destructive software.

6. Trademarkes

The logos and names of Mihakoe Eterprises, its subsidiaries and affiliates and their respective products referenced here in are trade names and/or trademarks and/or service marks of Mihakoe Eterprises, its subsidiaries and affiliates. Other product and company names mentioned here in may be trade names and/or trademarks and/or service marks of their respective owners.

7. Force Majeure

Mihako Enterprises reserves the right to defer the date of delivery or payment or to cancel the contract or reduce the volume of the products ordered by the customer (without liability to the customer) if it is prevented from or delayed in the carrying on of its business due to circumstances beyond the reasonable control of Mihakoe Eterprises including, without limitation, acts of God, governmental actions, war or national emergency, acts of terrorism, protests, riot, civil commotion, fire, explosion, flood, epidemic, lock-outs, strikes or other labour disputes (whether or not relating to either party’s workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials provided that, if the event in question continues for a continuous period in excess of 180 days, the customer shall be entitled to give notice in writing to Mihakoe Eterprises to terminate the contract.

8. Orders

Mihakoe Eterprises provides a bespoke/custom manufacturing service whereby we manufacture one of a kind goods and therefore refunds and returns of goods are not possible. We will accept no returns of any garments or goods for any reason; therefore we encourage clients to take care with specifications and to understand the terms and conditions of their order. By settling your invoice you agree to pay for the goods listed and understand that no refund, replacement or compensation can be claimed for the goods once the order has been placed.

All of our products are handmade with some mechanical elements during the production process and therefore there can be some variance in sizing between identical products. Therefore all sizes are estimates and are not guaranteed. Exact sizing cannot be guaranteed, and size charts should be used as a guideline only. We are not responsible in any way for any loss of earnings as a result of incorrectly ordered sizing or sizing variance. Upon placement of your order we will discuss sizing. Please get in touch for product specific sizing charts. If Mihakoe Eterprises is instructed to create custom sizing for your brand or your order we will create a bespoke pattern based on your requirements. In the case that there are any technical limitations within your custom sizing requirements which render them impossible to produce and we are unable to create a pattern based on them, Mihakoe Eterprises reserves the right to make changes and/or adjustments in order to give the best compromise between your desired measurements and those which are technically possible. If you provide a pre produced pattern the contents of the pattern are your responsibility. Mihakoe Eterprises is in no way responsible for any deviance of pattern or sizing or dimension when producing one of a kind products, be it in the pre production/sample stage or for bulk production.

Clothing manufacturing involves technical elements and measurements which are subject to tolerances. Tolerances vary due to garment type and fabric composition. Therefore, although our best efforts are always made to ensure that identical garments are the same in every way, there can be small deviances in dimensions and other aspects of the garment to reflect the manufacturing tolerances.

No order submitted by the customer shall be deemed to be accepted by Mihakoe Eterprises unless and until confirmed in writing to the customer by an authorised representative of Mihakoe Eterprises by way of an invoice being supplied to the customer.

All orders are subject to a potential +/- 5% order quantity deviance from the original order quantity purchased due to raw material excesses/shortages and defects during production.

9. Colour match Pantone/colour

Colour match Pantone/colour references must be provided for print, embroidery and garment colour matching. Colours exchanged during correspondence are only as accurate as the virtual design process allows and will vary with your display settings, software and environmental light etc. Colour matching via an image rather than a Pantone reference cannot be guaranteed. We will do our very best to match all colours, but due to the nature of mixing inks, the variance in colour between wet and dry phases of printing, environmental factors and colour conversion, we cannot guarantee a perfect match unless a Pantone colour reference is provided. We will not be held liable for any errors in matching colour, or loss of earnings in matching colour, nor will we refund goods based on colour matching.

10. Pre-Production Prototypes/Samples

Mihakoe Eterprises offers the means to order one unit of a new design, defined by a single style/colour/size of a product, at a minimum order quantity of one unit, for the purposes of clarification of new designs to be in conformance with the design specification supplied by you. Prototypes are non refundable in any circumstance. No obligation is implied, expressed or statutory that an order for a quantity of two or above of each design must be placed upon delivery of a Prototype. Prototypes are produced by Mihako Enterprises for the benefit of the customer to clarify new designs before an order for a quantity of two or above is placed. No warranties or guarantees to the fit, form, function, quality or design are applied to any Prototype order due to the nature of them being pre-production development pieces. It may be necessary to produce at the expense of the customer, further prototypes to finalize design before the placement of an order for each design at an order quantity of two or above. For any order quantity of two or above per design, no warranties or guarantees to the fit, form, function, quality or design are applied to any order placed for any quantity of the same design, if a prototype is not ordered for the purpose of clarification of the new design against the design specification provided by you, the customer. Standard delivery for samples and pre production prototypes is 2-4 weeks from placement of order. For bulk production orders, delivery timescales are agreed on a case by case basis.

Complimentary or pre production samples, those which are offered free of charge upon placement of an order for a quantity of two or more are offered on the basis that the design is pre production, in development and experimental. Once you approve the sample, your order will be manufactured in the standard production time. For new designs, more than one pre production sample may be required to fulfil the requirements of the customer. Further pre production samples can be produced at the cost of the customer to confirm requirements.